Notes on inquiries/requests:
Unless your prior consent is given or unless permitted by law, Olympus will use the Personal Information provided by you through this Contact Us form primarily for the purposes listed below or for purposes that are obvious given the state in which your information was acquired:
- To respond to your inquiries or your requests
- For market research concerning Olympus' business, preparation of statistics and product development
Olympus will obtain your prior consent in the event that Olympus intends to use your Personal Information for purposes other than the above.
In order to achieve the purposes of use indicated to you, Olympus may forward information provided by you to its group companies, outsourcers and/or agents having confidential obligation agreement with Olympus and/or its group companies, so that such parties may directly respond to you.
You may, under the Japanese Personal Information Protection Law, request Olympus Group Companies in Japan (except for listed companies with their own privacy policies in place) that the Personal Information you provided to them be disclosed, amended or deleted.
Please go to the Personal Information Inquiry page for more details.
Please see Olympus Personal Information Protection Policy for details on the treatment of Personal Information by Olympus Group Companies in Japan (except for listed companies with their own privacy policies in place).
If you are under the age of 16, please make sure to obtain the consent of your parent or guardian before providing your Personal Information.
Olympus will make best efforts to answer you promptly whenever we receive your inquiries. However, it may take certain time to respond you. In addition, Olympus may answer you via documents, phone call, or facsimile instead of e-mails. Depending on inquiries Olympus may not be able to respond you. Thank you for your understanding in advance.
As stated in Paragraph 8 of the About This Website and the Submission of Ideas, Olympus is not obligated to accept or consider any unsolicited information or ideas about technologies, products, services, designs or business from the public ("Idea") through this Olympus Website or otherwise. Please read the details shown in the Submission of Ideas.