OLYMPUS

Micro Cantilevers Questionnaire

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We want to respond to your wishes - for which we need your opinion.
How much (positive/negative) do you satisfied with regard to our products, its package, attached documents, brochure, purchase guidance, delivery or price?

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* Required fields

Comment on the cantilever product you purchased
1.  *What is the name of the cantilever product you purchased?
(i.e. OMCL-AC***-**)
 
2.  What SPM system(s) do you use?
(Company 'A', Model***-***)
 
Comment on its performance and quality
3.  *Did you obtain the images you expected with the probes, and were you satisfied with them?
  The images,





4.  *Could you pick up the chip/strip easily from the case?
 




Comment on its packaging and case
5.  *When you received the product, did you find the chips or cantilever-strips properly placed in the case? And did you find any broken cantilevers?
 




Comment on the brochure and attached instruction manual / specification sheet
6.  *Do those materials describe the cantilevers well?
 




7.  *Were you able to get information on our probes easily with the brochure or on our web pages?
 




Comment on purchasing
8.  *Was the expected delivery time from the distributor longer than you would like?
 




9.  *In considering the performance of the probes and service, would you accept the same price on the next purchase?
 




General question
10.  Do you have any other comments or requests?
 
Please tell us about yourself.
11.  *Title
 
12.  *First name
 
13.  *Last name
 
14.  *Company / Organization
 
15.  Department
 
16.  *E-mail address
 
  *E-mail address (confirm)
 

Notes on inquiries/requests:

(1)

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(2)

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(3)

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Please go to the Personal Information Inquiry page for more details.


(4)

Please see Olympus Personal Information Protection Policy for details on the treatment of Personal Information by Olympus Group Companies in Japan (except for listed companies with their own privacy policies in place).


(5)

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(6)

Olympus will make best efforts to answer you promptly whenever we receive your inquiries. However, it may take certain time to respond you. In addition, Olympus may answer you via documents, phone call, or facsimile instead of e-mails. Depending on inquiries Olympus may not be able to respond you. Thank you for your understanding in advance.


(7)

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